Operational/Productivity Loss (54%) and Negative Customer Experience (43%) are Identified as the Primary Impacts of Cyberattacks
Radware® (NASDAQ: RDWR), a leading provider of cybersecurity and application delivery solutions, today announced it has released its 2018-2019 Global Application and Network Security Report, in which survey respondents estimate the average cost of a cyberattack at $1.1M. For those organizations that calculate (versus estimate) the cost of an attack, that number increases to $1.67M. The top impact of cyberattacks, as reported by respondents, is operational/productivity loss (54%), followed by negative customer experience (43%). What’s more, almost half (45%) reported that the goal of the attacks they suffered was service disruption. Another third (35%) said the goal was data theft.
“While threat actors only have to be successful once, organizations must be successful in their attack mitigation 100% of the time,” said Anna Convery-Pelletier, Chief Marketing Officer for Radware. “A cyberattack resulting in service disruption or a breach can have devastating business impacts. In either case, you are left with an erosion of trust between a brand and its constituency.”
While the cost of attack mitigation continues to rise, so does the number of organizations under attack. Most organizations have experienced some type of attack within the course of a year, with only 7% of respondents claiming not to have experienced an attack at all. Twenty one percent reported daily attacks, representing a significant rise from 13% last year. Not only are attacks becoming more frequent, they are also more effective: 78% of respondents hit by a cyberattack experienced service degradation or a complete outage, compared to 68% last year. Even with these numbers, 34% of respondents do not have a cybersecurity emergency response plan in place.
Other key findings of the report include:
- 43% of respondents reported negative customer experiences and reputation loss following a successful attack.
- Data leakage and information loss remain the biggest concern to more than one-third (35%) of businesses, followed by service outages.
- Hackers increased their usage of emerging attack vectors to bring down networks and data centers: Respondents reporting HTTPS Floods grew from 28% to 34%, reports of DNS grew from 33% to 38%, reports of burst attacks grew from 42% to 49%, and reports of bot attacks grew from 69% to 76%.
- Application-layer attacks cause considerable damage. Two-thirds of respondents experienced application-layer DoS attacks and34% foresee application vulnerabilities being a major concern in the coming year. More than half (56%) reported making changes and updates to their public-facing applications monthly, while the rest made updates more frequently, driving the need for automated security.
- 86% percent of surveyed businesses indicated they explored machine-learning (ML) and artificial intelligence (AI) solutions. Almost half (48%) point at quicker response times and better security as primary drivers to explore ML-based solutions.
Radware’s Global Application and Network Security Report, now in its eighth year, is a cross-industry report compiled by Radware’s Emergency Response Team (ERT), leveraging vendor-neutral survey data from 790 IT executives spanning several industries around the globe, Radware’s hands-on experience handling today’s leading threats, as well as third-party service provider commentary. The complete Global Application & Network Security Report 2018-2019, which details 2018’s major attack trends and provides predictions and recommendations from Radware’s ERT for how organizations can best prepare for mitigating cyber threats in 2019, can be downloaded at
https://www.radware.com/ert-report-2018/
THIS PRESS RELEASE AND THE REPORT ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THESE MATERIALS ARE NOT INTENDED TO BE AN INDICATOR OF RADWARE'S BUSINESS PERFORMANCE OR OPERATING RESULTS FOR ANY PRIOR, CURRENT OR FUTURE PERIOD.
About Radware
Radware® (NASDAQ: RDWR), is a global leader of
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